Who We Are
Our website address is: http://aerien.shop. We are committed to protecting your privacy and ensuring your data is secure.
Customer Data
We collect customer information (e.g., name, address, payment details) solely for processing orders and providing customer support. We do not share personal data with third parties, except for payment processing through Stripe and PayPal, and compliance with advertising services such as Facebook and TikTok. By using our site, you agree to the terms and conditions of these third-party platforms.
Email Marketing
We may use your email address for order updates and promotional offers. You can opt out of marketing communications at any time.
Payment Information
Payments are securely processed via Stripe and PayPal. We do not store your payment information.
Cookies and Tracking
Our site uses cookies and tracking technologies like Google Analytics, Facebook Pixel, and TikTok Pixel for metrics and advertising purposes. These tools help us improve our website’s performance and deliver relevant content.
Comments and Media
If you leave a comment, we collect the data shown in the comment form, your IP address, and browser user agent to help spam detection. For uploaded images, please avoid including location data (EXIF GPS), as it may be downloadable by others.
Embedded Content
Our website may include embedded content (e.g., videos, articles). Embedded content behaves the same as visiting the third-party site and may collect data about you.
Data Retention
Customer data is retained for as long as necessary for order processing and support. Comments are retained indefinitely, while other user data can be exported or deleted upon request.
Your Rights
You can request an export of your personal data or its deletion. Note that some data may need to be retained for legal reasons.
Updates to This Policy
We may update this privacy policy periodically. Any changes will be posted on this page.
For questions or concerns, contact us at support@aerien.shop